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How do I manage billing or payments for my Macy's Credit Card online? Update Macy's Credit Card billing address, email address, or phone number online. I was not able to complete my Macy’s Credit Card verification. What should I do?
Macy's Credit Customer Service 888-257-6757. Mon-Sun 9 AM–12 AM ET. TDD/TTY for the Hearing Impaired 711. Calls are monitored or recorded for quality assurance purposes. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229.
Track My Order. What Are My Delivery And Shipping Options? Macy's Free Shipping Policy. View More. Returns. Start A Return. What Is Macy's Return Policy? What Is Macy's Furniture And Mattress Return Policy? View More. My Account & Credit Card. Pay Bill. How Do I Manage Billing Or Payments? Apply Online For A Macy's Credit Card. View More. Stores.
If you have concerns about anyone with access to your Macy’s sign-in seeing your information, you should change the password associated with your Macy’s sign-in, or contact customer service at 1-888-257-6757, TDD/TTY for the Hearing Impaired 711, to discuss additional options.
You may cancel through account online or by calling us at the number on the back of your card. Updating Email Address. We will send notifications regarding the availability of your statement online and legal notices to the email address you provided to us until you contact us to change it.
Sign in to check out faster, earn points while you shop, manage your account preferences and more!
1. Download the Macy’s app. Create An Account. 2. Add your Macy’s Card to your Wallet. You’ll find it in the toolbar at the bottom of your screen. 3. Register for Macy’s Pay. Follow the prompts to confirm your card security code (CVV) — you’ll only need to do this step once! 4. Pay with your single-use. barcode will be generated. A Store Colleague.
Feel free to review our Customer Help Center for our most common topics. Chat with us by clicking the Chat Online link at the bottom of the page. Our Virtual Agent is available to assist 24 hours a day.
The easiest way you can reach the Macy's Credit Card customer service is online, through their live chat feature. Alternatively, you can contact customer service over the phone at (888) 257-6757. They are available from Monday to Sunday 9AM–12AM ET.
Setting up Online Bill Payment authorizes your bank to transfer funds from your account only when you complete a payment request each month. You can make an Online Payment once you enroll.