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Have a question? Check out our frequently asked questions for guidance. If you still need help call our customer service number; your satisfaction is guaranteed.
For immediate assistance, calling Mattress Firm’s customer service hotline is the most direct and efficient way to connect with a live representative. You can reach the customer service team at 1-800-443-4883, available from 8 AM to 10 PM EST, Monday through Friday.
Manage your Mattress Firm Credit Card, make a payment, view account activity, see special offers, and more.
Contact Mattress Firm customer service for your customer service needs. Reach out via phone, email, or social media.
Track My Delivery. Track your order status with either your Email Address, Phone Number or Order Number, along with your Last Name or Zip Code. Your Order Number can be found in the upper right hand corner of your receipt. Select One*. Enter Phone Number or Zip Code*.
Twitter: Tweet to @MattressFirm or send a direct message. Visit a Mattress Firm store: You can speak to a customer service representative in person at any Mattress Firm store. Mail: Mattress Firm Customer Service, 12450 Greenspoint Drive, Houston, TX 77060. Fax: 1-281-443-6523. You may need to contact Mattress Firm for a variety of reasons ...
Value of accessories received (up to $300) will be deducted from refund if mattress is returned. Offer valid while supplies last at participating locations. Visit a store, call (877) 316-1269 or chat online for complete details. 5 Offer valid 8/13/24–9/10/24, while supplies last.
Phone Support: You can call Mattress Firm’s customer service line at 1-877-884-7378. This line is available for inquiries about products, orders, and returns.
Customer Service Request Form. Please fill out the following fields so we can route your request to the appropriate representative. We respond to most inquiries received during normal operating hours within an hour. To submit a warranty claim, please use our Warranty Claims page.
The official website is mattressfirm.com. Mattress Firm is popular for Shopping, Furniture Stores, Mattresses, Home & Garden. Mattress Firm has 2093 locations on Yelp across the US. Read below to see the top rated Mattress Firm businesses on Yelp and their customer service rating.