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If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
If the email associated with your Facebook account has changed, you can reverse this. When an email is changed, we send a message to the previous email account with a special link. You can click this link to reverse the email change and secure your account.
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
If you think your account was hacked, we can help you recover it. First, can you tell us what's happening? Someone else gained access to my account. Someone else gained access to my friend's account. Someone used my or my friend's name, photos or information to create a new account.
Report compromised account. If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.
If you think your account has been hacked or taken over, we can help you secure your account, change your password and review recent login activity.
Whether you're using the Facebook mobile app or a web browser on your computer, we'll show you how to reset your compromised password using your backup SMS phone number or email address and restore security to your account.
Hacked Facebook account? Submit a photo ID and report a compromised account. Follow these steps to recover your Facebook and prevent hacking.
If you find your Facebook account hacked and email changed, take steps to recover and secure your linked email account. Most services, including Facebook, use your linked email for password recovery.
When your account details are being changed, you’ll get an email from Facebook notifying you about the changes. So if you receive an email saying your password has been changed and it wasn’t you, move quickly and get your account back using the security code.